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Privacy Policy

This Privacy Policy describes how we process personal data of users of our service, in accordance with Regulation (EU) 2016/679 (GDPR).

1. Data controller
The data controller is the operator of the service. Contact details are available in the page footer and on the Contact page.

2. Scope of processed data
We process data provided by the user via forms (first name, last name, e-mail, phone number, delivery address, company data), data related to submitted inquiries and orders, and technical data (IP address, browser type, cookie identifiers) necessary for the operation of the service.

3. Purposes and legal bases of processing
- performance of a contract or actions taken at the data subject’s request (Art. 6(1)(b) GDPR) - handling quote requests, valuations and orders,
- compliance with legal obligations (Art. 6(1)(c) GDPR) - accounting and tax documentation,
- legitimate interest of the controller (Art. 6(1)(f) GDPR) - handling complaints, pursuing claims, ensuring security of the service, direct marketing of our own products,
- consent of the data subject (Art. 6(1)(a) GDPR) - where granted (e.g. newsletter, analytics cookies).

4. Retention period
We retain data for as long as necessary to achieve the above purposes, and then for the period required by law (e.g. 5 years for accounting documents) or until potential claims become time-barred.

5. Recipients of data
Data may be shared with processors acting on our behalf: hosting and IT providers, accountants, couriers, payment providers, e-mail delivery providers. Data are not transferred outside the European Economic Area without appropriate safeguards.

6. Rights of data subjects
You have the right to access your data, rectify it, erase it, restrict processing, port it, object to processing and withdraw consent at any time. You also have the right to lodge a complaint with the President of the Personal Data Protection Office.

7. Voluntary nature of providing data
Providing data is voluntary but necessary to submit an inquiry, receive a quote or place an order.

8. Changes to the policy
We reserve the right to update this Policy. The current version is always available at this address.